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Garbage Disposals • Gas Appliances • Refrigerators • Dishwashers • Ice Makers • Freezers • Washers • Dryers • Stoves • Ovens • Microwaves

PROUDLY SERVING CT & MA:
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866-611-4479

Code of Values

CUSTOMERS

... remembering that our company's number one purpose is to serve our customers.

... being neat, professional and smiling to put the customer at ease.

... continuously striving to maximize internal and external customer loyalty.

ACCOUNTABILITY

... doing what we say we going to do in a timely fashion.

... not burdening others with negative comments without a solution.

... identifying what others need from us and take responsibility for the solution.

RESPECT

... treating others, as we would like to be treated.

... speaking calmly, and respectfully, without profanity or sarcasm.

... acknowledging everyone as right from their own perspective.

ETHICS

... not doing anything that benefits us at the expense of our customers or company.

... making only agreements we are willing, able and intend to keep.

... communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

... communicating honestly and with purpose.

... listening to our inner voice and do what we know is right.

 


Expert Appliance Repair for Your Major Appliances


Dear Customer,Jay Miskin, Owner

Thank you for visiting Action Appliance Repair. My name is Jay Miskin and I am the owner. My father started this business in 1961. He taught me to always do my best and this is the way I live my life. I set my goals and strive to meet them every day. My wife Lisa shares this passion. Our teams of service professionals are expected to uphold our family tradition to provide fair and honest service and treat you the way they would like to be treated.

I have been disappointed with service I receive when I call other businesses such as my local telephone company or large corporations. They can’t seem to solve my problem let alone call me back. This is unacceptable and as customers, we shouldn’t have to put up with it.

We run our company like an old-fashioned business where the customer is first. We even answer our phone with live staff. Please give us the chance to show you that good service is still possible.

We service all major brands of household appliances including clothes washers and dryers, stoves, ranges, ovens, cook tops, dishwashers, garbage disposers, refrigerators, freezers, compactors, and icemakers.

Our technicians are waiting for your call and we specialize in emergency same day service. We can look at up to three appliances without extra diagnosis charges for the same service call charge. You also get a five-year pro-rated warranty.

We have one of the largest stock of parts on our service vans for quick repairs. I personally update the parts on a weekly basis to make sure of the best possibility to complete the job on the first visit. The parts that we install are the original manufacturer’s parts when possible for the best repairs.

If you have any questions or comments or we did not meet or exceed your expectations, please help me to correct and improve my business. Please call my staff, my wife or myself anytime at (800) 357-1234.

Thank you again,

Jay Miskin, Owner



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